Job Description

Company Description

Annual Compensation Pay Range: $100,000 - $116,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager , you’re passionate about operational excellence, providing remarkable customer experiences, and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for!

We are Public Storage , established in 1972; today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry!

Job Description

1. Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit, motivate, and retain a dedicated team of customer-facing front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
• Conduct monthly property audits and ensure operational standards and safety compliance are met

Deliver Outstanding Customer Service:

• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

• Drive business using analytics to identify trends, develop, and implement strategies to capitalize on opportunities in your district
• Communicate effectively with customers, colleagues, and team members

Benefits

• $116,000 first-year annual total compensation opportunity, including base, guaranteed quarterly bonus, and restricted stock units
• Potential to increase to a $20,000 performance-based bonus in the second year
• Participation in company stock program that includes quarterly dividends
• Internal promotional and career opportunities across the United States
• Extensive training and coaching plans to support your success
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday through Friday work schedule

Qualifications & Expectations

• Leadership experience in building, developing, and retaining high-performing teams in retail, service, hospitality, or related industries
• Proven top-tier performance track record
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• Availability to work 5 Saturdays per year during peak season

Additional Information

• All information will be kept confidential according to EEO guidelines
• The company considers qualified applicants with criminal histories in accordance with the Fair Chance Initiative for Hiring Ordinance

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