Job Description

Salary: $49,639.53 - $57,085.46 Annually Location : Austin, TX Job Type: Full Time Job Number: 24-09727 Department: Juvenile Probation Opening Date: 06/10/2025 Closing Date: 6/24/2025 11:59 PM Central Job Summary This position supports the Social Services Division by providing direct supervision for client activities. Juvenile Supervision Officers (JSO's) maintain accountability of all clients and equipment and ensures the environment is safe for enrichment activities. JSO's assist Juvenile Probation Officers, Care Coordinators and Resource Coordination staff in completing official visits, both in the community and in the facilities, supervising youth during court hearings and programming, and coordinating and facilitating the delivery of resources and incentives. Completes various assessments including but not limited to urine analysis. DISTINGUISHING CHARACTERISTICS: This is the first in a series of two juvenile social services-related job classifications within the Court Services job family. This classification provides support to community youth who are receiving services from the Social Services Division, as required by the court system. Duties performed are of routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department. Duties and Responsibilities Provides direct supervision of client program activities in secure and non-secure environments. Works in the secure facility as needed. Assists youth and families with access to court hearings both virtually and in person. Collaborates with program staff to support program operations, including youth supervision, program facilitation, data entry and communication with stakeholders. Documents client interactions and behaviors into department information system. Physically restrains aggressive clients using approved protocols, as necessary. Provides direct supervision of youth both in secure and non-secure settings. Ensures clients are aware of and understand their responsibilities and program expectations. Completes home visits and facility visits as requested or required. Collaborates with staff from across the Department to support various reentry and Social Services programs, to include youth supervision, transports, deliveries, and outreach. Collaborates with SOAR, STAR and Community programming staff to support operations, including youth supervision, pickups, delivers and outreach. Collaborates with facility leadership to implement youth treatment plans and programs, as required. Conducts client transports and maintains departmental vehicles assigned to the division. Maintains communication with stakeholders to ensure continuity of care. Serves on committees and participates in special projects. Performs other job-related duties as assigned. Minimum Requirements Education and Experience: High School Diploma or GED AND one (1) year experience in direct client care, counseling, law enforcement, corrections or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Must be at least 21 years of age. Certification as a Juvenile Supervision Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint techniques). Valid Texas Driver's License. Preferred: Associate's degree in Human or Social Services or a directly related field. Knowledge of: Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. First aid techniques. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Skill in: Monitoring and responding to client behavior. Problem-solving and decision-making. Interviewing clients. Both verbal and written communication. Ability to: Work efficiently both independently and as part of a team. Reason and make judgments and decisions. Work effectively and courteously under stressful circumstances. Deal effectively with mentally disturbed, hostile and aggressive individuals. Manage time well, perform multiple tasks and organize diverse activities. Conduct investigations and report results clearly, accurately and impartially. Perform in a stressful environment while maintaining a professional manner. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. Work Hours: 8am - 5pm, Monday -Friday. May work some holidays, some nights, some weekends Location: 2501 S. Congress Ave Austin TX 78704 Department: Juvenile Probation Criminal background check, Driving, Education, Employment verification required. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire. Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment. FY2025 Travis County Benefit Guide In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees. Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits. Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction. Direct Deposit Employees may sign up for direct bank deposit. Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family. Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction. Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs. Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year. Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County. The following benefits are employee paid: Dental Vision Supplemental Life, AD&D Dependent Life Short Term Disability Long Term Disability Long Term Care New employees are covered on the first day of the month following 28 calendar days of employment. Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification. On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year. Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex. Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins: January - March 3 personal holidays April - June 2 personal holidays July - September 1 personal holiday October - December None New employees are eligible to take personal holidays after 90 days of employment. Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees. Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis. Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work. Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily. Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates: 0 to 5 years 4.0 hours per pay period 6 to 10 years 4.5 hours per pay period 11 to 15 years 5.0 hours per pay period 16 to 20 years 5.5 hours per pay period 21 plus years 6.0 hours per pay period Part-time employees earn vacation leave on a pro-rated basis. Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work. Travis County, TX

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Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Trial period, Flexible hours, Night shift, Weekend work, Monday to Friday,

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